About this course
what will I learn
Module Outline
About this course
About this course
The environment that employees operate in is changing daily, creating stress and ambiguity โ making it difficult to coping. Through empathy, active listening and open-ended questions, a coach can help employees out of a fight or flight response when they are faced with these stressful situations so that they can be calmer and more focused, resulting in higher performance.
Coaches will also gain important feedback skills, create a safe environment for exploration and innovation, and create a culture of accountability. This course focuses on the links between neuroscience and coaching, how a coach can coax employees out of their comfort zones and how to become great team players, ultimately leading to a more productive and sustainable organisation.
This course is based on neuroscience and the brainโs response to stressful situations, giving learners a deeper understanding of the process of coaching and practise a specific habit each week that will help them become great coaches in a short timeframe and at an affordable rate
This course is ideal for:
- This course is for leaders at all levels who would like to increase their coaching skills to create a safe environment where employees can increase their performance
- This course can also be beneficial for aspiring leaders who want to improve their coaching skills

what will I learn
The skills you will develop
Upon successful completion of the course, you will be equipped to:
- Drive employee growth and achievement by aligning individual and team goals with organisational objectives.
- Support and provide opportunities for employee skill development and career advancement.
- Implement strategies to enhance the productivity and effectiveness of teams.
- Embrace challenges and viewing failures as opportunities to learn and grow, fostering a culture of development.
- Shape others' attitudes, behaviours, or decisions through persuasive communication and relationship-building.
- Formulate and execute long-term plans to achieve the overall vision and objectives of the organisation.

Module Outline
Module outline
- Orientation
- The link between neuroscience and coaching
- The magic of open questions
- The GROW model
- Active listening
- Delivering powerful feedback
- Psychological safety and well-being
- Final assessment

ENDORSEMENT
MasterStart is a collaborative partner of CEQ, an international consultancy specialising in leadership development, executive coaching, and change management for global corporate businesses. CEQ delivers and upholds sustainable training programmes and standards to meet business and individual needs.