About this course
what will I learn
Module Outline
About this course
About this course
The world is increasingly becoming digital and organisations that do not keep up with the change get left behind. This digital transformation course will help learners design and implement a digital transformation plan that will guide their organisation into the 21st century so that they can innovate and serve their customers digitally.
This course focuses on the available tech, the trends around digital transformation and how to manage the change of implementing new digital technologies in an organisation. Learners will also gain a deep understanding in new mindsets that will help them become agile and adaptable leaders throughout the transformation. With a strong focus on customer-centricity, this course enables organisations to not only adopt new technologies, but also to add value to the lives of their customers, employees and society.
This course is ideal for:
- Any person interested in or currently implementing digital transformation initiatives in their organisation.

what will I learn
The skills you will develop
Upon successful completion of the course, you will be equipped to:
- Lead your organisation through digital transformation and innovation with practical skills and knowledge
- Aligning people, data and technology to increase the competitiveness of your organisation
- Change management actions to help your organisation transform
- Agile principles that drive digital transformation with the organisation
- Policy and process amendments that align to the digital transformational need

Module Outline
- Orientation
- Module 1 – What is digital transformation?
- Module 2 – Digital in a business strategy
- Module 3 – Digital business models
- Module 4 – Digital ethics and policy
- Module 5 – Customer-centric digital transformation
- Module 6 – Shifting to the digital mindset
Module outline
- Final Assessment: Learners will have to prepare and submit a final assessment where they must apply their learnings from the course and design a workplace-applicable digital transformation plan.
